Last updated: September 2026
Terms & conditions
Welcome to Lifeforce Integrated.
These Terms & Conditions (“Terms”) govern your use of lifeforceintegrated.in (the “Website”) and your purchase or use of products and services offered by Lifeforce Integrated Private Limited (“Lifeforce Integrated”, “we”, “us” or “our”).
By using our Website, placing an order, booking a service or otherwise purchasing from us, you agree to these Terms. If you do not agree with them, please do not use our Website or purchase our products or services.
1. About us
Lifeforce Integrated Private Limited is a company incorporated in India under the Companies Act, 2013.
- Legal name
- Lifeforce Integrated Private Limited
- CIN
- U96906PN2026PTC252141
- Registered office
- A18-401, Megapolis Splendour, Hinjewadi Phase 3, Pune, Maharashtra 411057, India
- Customer care / WhatsApp
- +91 95292 58385
We offer complementary energetic-care services, including Pranic Healing and Regular Energetic Care (“REC”), as well as wellness products including Stillness.
2. Eligibility
You must be legally capable of entering into a contract to purchase directly from us.
If a product or service is intended for someone under 18, the purchase and any required consent must be provided by a parent or legal guardian. We may request additional consent before providing services to a minor.
3. Our approach
Lifeforce Integrated offers complementary energetic-care and wellness services.
Pranic Healing, REC and our other energetic-care services are complementary practices and are not substitutes for medical, psychiatric, psychological or other licensed professional care.
Our practitioners do not diagnose medical or mental-health conditions, prescribe medication, or advise you to discontinue or alter treatment prescribed by a qualified healthcare professional.
If you have a medical or mental-health concern, please consult an appropriately qualified professional. In an emergency, seek appropriate emergency assistance.
4. No guarantee of outcomes
People may experience our services and products differently.
We do not guarantee any particular physical, emotional, mental, energetic or other outcome from Pranic Healing, REC, Stillness or any other product or service.
References on our Website to experiences, possible benefits, traditional energetic concepts or Pranic Healing principles describe the framework in which we practise and should not be understood as medical claims or guarantees.
Testimonials, where displayed, describe individual experiences and should not be taken as a representation that another person will experience the same result.
5. Stillness and other products
Stillness is an energy-infused aromatic mist intended for personal and environmental use in accordance with the directions and cautions provided with the product.
Stillness is not a medicine and is not intended to diagnose, treat, cure or prevent any disease or medical or psychological condition.
Please follow the instructions supplied with the product. Any warnings, directions, storage instructions or other information appearing on the product, packaging or accompanying material form part of these Terms.
Stillness contains aromatic ingredients and essential oils. Individual sensitivities vary. Discontinue use if you experience irritation or an unwanted reaction and seek appropriate professional advice where necessary.
6. Energetic preparation and the silk pouch
As described on our Website, Stillness is energetically prepared within the framework of our Pranic Healing practice.
We provide each bottle in a silk pouch which, within this energetic framework, is intended to create a physical and energetic barrier and help preserve the mist’s energetic purity. We recommend storing the bottle inside the pouch when not in use.
Statements concerning prana, energetic preparation, energetic purity or energetic barriers describe concepts and practices within the Pranic Healing framework and are not statements of scientifically established medical effects.
7. Orders and acceptance
Products may be ordered through the channels made available by us, including WhatsApp or other ordering methods shown on our Website.
Submitting an order does not necessarily mean that we have accepted it. An order is accepted when we confirm the order and, where applicable, receive payment.
We may decline or cancel an order where reasonably necessary, including because of stock availability, incorrect pricing, payment issues, delivery limitations or suspected fraudulent activity. Where we cancel a paid order, we will refund the amount due in accordance with applicable law.
8. Prices and payment
Prices displayed or communicated by us are in Indian Rupees unless otherwise stated.
The final amount payable, including applicable taxes and any delivery or other compulsory charges, will be communicated before the purchase is completed.
Payment must be made using one of the payment methods we make available at the time of purchase.
We do not control the processing systems of third-party banks, payment gateways or payment providers and are not responsible for interruptions caused solely by those providers.
9. Shipping and delivery
We currently ship to addresses within India only.
Any applicable shipping charges and estimated delivery timelines will be shown or communicated before your order is confirmed.
Delivery dates are estimates unless we expressly state otherwise. Delays may occasionally occur due to courier operations, weather, events beyond our reasonable control or other circumstances.
If a product arrives damaged, incorrect, defective, materially different from what was ordered, or is not delivered as agreed, please contact us promptly at lifeforceintegrated@gmail.com or WhatsApp +91 95292 58385.
Your rights under applicable consumer law are not affected by this section.
10. Returns, replacements and refunds for products
Because Stillness is a personal-use aromatic product, we cannot accept a used or opened product for a change-of-mind return.
For change-of-mind returns, we do not offer change-of-mind returns or exchanges, whether the product is opened or unopened. This does not affect your rights under applicable Indian consumer law.
If a product is damaged, defective, incorrect, spurious, materially different from its description, or otherwise qualifies for a return or refund under applicable law, please contact us with your order details and, where reasonably required, photographs of the product and packaging.
Nothing in this policy limits any right to replacement, return or refund available to you under applicable Indian consumer law.
Approved refunds will be processed within a reasonable period through the original payment method or another mutually agreed method, subject to applicable payment-system requirements.
Our full Shipping, Returns & Refunds Policy forms part of these Terms.
11. Pranic Healing and other paid services
The nature, duration, frequency and price of each service or package will be described on our Website or communicated to you before purchase.
Recommendations may change during the course of our work based on discussions with you and our assessment within the Pranic Healing framework.
Where appropriate, we may recommend conventional medical, mental-health or other professional support in addition to or instead of the services we offer.
We reserve the right to decline, pause or discontinue a service where we reasonably believe that continuing would be inappropriate, unsafe, impractical or outside the scope of our practice. Where we discontinue a prepaid service, any refund due for unused services will be determined in accordance with our cancellation policy and applicable law.
12. Service cancellations and refunds
You may cancel Regular Energetic Care or 24 Sessions at any time. If you cancel part-way through a paid period or package, we refund 80% of the unutilised, prorated amount.
Services already provided are ordinarily non-refundable except where a refund is required by applicable law.
Where a prepaid package is cancelled before completion, any refund for unused services will be calculated in accordance with the cancellation terms disclosed at the time of booking and applicable consumer law.
If Lifeforce Integrated cancels a scheduled service, we will ordinarily offer a reasonable opportunity to reschedule or an appropriate refund for the affected service.
13. Complimentary Regular Energetic Care with Stillness
Where stated on the Stillness product page, a purchase includes one complimentary month of Regular Energetic Care (REC).
The complimentary period begins in accordance with the sign-up or activation information provided to you and ends automatically after one month.
It does not automatically convert into a paid subscription, and you will not be charged merely because the complimentary period ends.
If you would like to continue REC afterward, you may contact us and separately choose an available paid offering.
The complimentary REC offer has no cash value and is subject to any eligibility or redemption conditions disclosed with the offer.
14. Informed consent
Certain Pranic Healing or energetic-care services may require you to review and provide separate informed consent before services begin.
Any service-specific consent form, booking information or instructions provided to you should be read together with these Terms.
Where a consultation or meeting is recorded, we will provide appropriate notice and obtain consent where required. Our handling of recordings and personal information is governed by our Privacy Policy and applicable law.
15. Communications
By providing your contact details, you authorize us to use them for communications reasonably necessary to fulfil your order, schedule or provide services, respond to enquiries and provide important service information.
Marketing communications will be sent only as permitted by applicable law. Where an opt-out mechanism is provided, you may use it at any time.
16. Privacy
Our collection and use of personal information is governed by our Privacy Policy, which should be read together with these Terms.
17. Intellectual property
Unless otherwise stated, the text, photographs, graphics, branding, product presentation, Website design and original materials appearing on this Website belong to Lifeforce Integrated or are used by us with permission.
You may access them for personal, non-commercial purposes. You may not reproduce, republish, sell, distribute, modify or commercially exploit our material without prior written permission.
Names, techniques, trademarks and other intellectual property belonging to third parties remain the property of their respective owners. Reference to a third-party organisation, teaching, technique or trademark does not imply its endorsement of Lifeforce Integrated or our products unless expressly stated.
18. Website information and third-party links
We try to keep our Website accurate and current, but occasional typographical, pricing or technical errors may occur.
We may correct errors and update Website content where reasonably necessary.
Our Website may contain links to websites or services operated by third parties. We are not responsible for third-party websites, their availability or their privacy and commercial practices.
19. Limitation of liability
Nothing in these Terms excludes or restricts any liability or consumer right that cannot lawfully be excluded or restricted.
To the extent permitted by law, Lifeforce Integrated will not be responsible for indirect, incidental or consequential losses that were not reasonably foreseeable as a result of your use of the Website, products or services.
You remain responsible for following product instructions, providing relevant information when engaging our services and obtaining appropriate medical or other professional care when needed.
20. Events beyond our reasonable control
We will not be responsible for a delay or failure caused by circumstances reasonably outside our control, including severe weather, natural disasters, governmental action, transport interruption, telecommunications failure, widespread internet or utility outages or similar events.
We will make reasonable efforts to communicate material delays and fulfil, reschedule or refund affected orders or services as appropriate and as required by law.
21. Changes to our offerings and these Terms
We may update our products, services, prices or these Terms from time to time.
Changes to these Terms will take effect when the revised version is posted on our Website, unless applicable law requires otherwise.
Changes will not retrospectively deprive you of rights that have already accrued under an existing purchase or applicable law.
22. Complaints and grievance redressal
We want to resolve concerns directly and promptly. For general questions or customer support, email lifeforceintegrated@gmail.com or message us on WhatsApp at +91 95292 58385.
- Grievance Officer
- Sonia Bharadwaj
- Designation
- Grievance Officer
- Phone
- +91 95292 58385
- Address
- A18-401, Megapolis Splendour, Hinjewadi Phase 3, Pune, Maharashtra 411057, India
We will endeavour to acknowledge consumer grievances within 48 hours of receipt and resolve them within one month, in accordance with applicable Indian requirements.
Nothing in these Terms prevents a consumer from using any grievance-redressal mechanism or consumer forum available under applicable law.
23. Governing law and jurisdiction
These Terms are governed by the laws of India.
Subject to rights and remedies available to consumers under applicable law, disputes arising from these Terms, our Website, products or services will be subject to the jurisdiction of the competent courts and tribunals in Pune, Maharashtra.
24. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
25. Contact us
For questions about these Terms or our products and services, please see our contact page.