Last updated: September 2026
Privacy policy
Lifeforce Integrated Private Limited (“Lifeforce Integrated”, “we”, “us” or “our”) respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains what information we may collect when you visit lifeforceintegrated.in, contact us, purchase a product, sign up for Regular Energetic Care (“REC”), book a Pranic Healing service or otherwise interact with us.
1. Who we are
- Legal name
- Lifeforce Integrated Private Limited
- Registered office
- A18-401, Megapolis Splendour, Hinjewadi Phase 3, Pune, Maharashtra 411057, India
- WhatsApp / phone
- +91 95292 58385
For the purposes of applicable Indian data-protection law, Lifeforce Integrated Private Limited is responsible for the personal information described in this Policy.
2. Information we may collect
Depending on how you interact with us, we may collect the following categories of information:
- Contact information, such as your name, email address, phone number and WhatsApp number.
- Order and delivery information, such as your billing or shipping address, products ordered, transaction details and order history.
- Service information, such as appointments, services purchased, communication preferences and information necessary to provide Pranic Healing or Regular Energetic Care.
- Information you choose to share with us, including details about your wellbeing, concerns, circumstances or goals when discussing our services.
- Communications, including emails, WhatsApp messages, enquiries, feedback and other correspondence with us.
- Website and device information, which may include IP address, browser type, device information and basic information about how you interact with our Website.
We ask that you provide only information that is reasonably relevant to the product, service or enquiry.
3. Wellbeing and other sensitive information
When you use our energetic-care services, you may voluntarily share information relating to your physical, emotional or mental wellbeing.
We recognise that this information can be particularly personal and treat it with additional care.
We use information of this nature only where reasonably necessary to communicate with you, understand what you are seeking support with, provide the services you request, maintain appropriate records or meet legal obligations.
We do not sell this information or use it for unrelated advertising.
4. How we collect information
We may collect information directly from you when you contact us, place an order, complete a form or book a service; during consultations or communications with our practitioners; through WhatsApp, email, telephone or our Website; through payment, delivery, website-hosting or other service providers involved in providing our services; and automatically through essential website technologies such as cookies or server logs.
5. How we use your information
We may use your personal information to:
- Respond to questions and enquiries.
- Process, confirm and deliver orders.
- Arrange appointments and provide Pranic Healing, REC and related services.
- Communicate with you before, during or after a service.
- Understand your needs and provide relevant recommendations within our practice.
- Process payments and maintain financial and transaction records.
- Provide customer support.
- Improve our Website, products and services.
- Protect against fraud, misuse or security threats.
- Comply with tax, accounting, legal and regulatory obligations.
- Send promotional communications where you have agreed to receive them or where otherwise permitted by law.
We aim to collect and use only the information reasonably necessary for these purposes.
6. Consent
Where we rely on your consent, we aim to explain what information is being collected and why it is needed.
You may withdraw consent for future processing where applicable by contacting us. Withdrawal of consent will not affect processing that was lawful before the withdrawal.
In some circumstances, withdrawing consent may mean that we can no longer provide a particular service — for example, where certain information is necessary to arrange or deliver that service.
7. Who we may share information with
We do not sell or rent your personal information.
We may share limited information where reasonably necessary with payment providers, courier and delivery providers, website and technology providers, email and messaging providers, professional advisers, and government authorities or regulators where disclosure is required by law or valid legal process.
We aim to share only the information necessary for the relevant purpose.
8. Payments
Payments may be processed through third-party banks, payment gateways, UPI providers or other payment services.
We generally do not receive or store complete card numbers, banking passwords, UPI PINs or similar authentication credentials processed directly by those providers.
Information handled by a payment provider may also be governed by that provider’s own privacy policy.
9. WhatsApp and email
If you contact us through WhatsApp, email or another third-party communication service, your information is also processed through that service.
Those platforms operate independently and may process information in accordance with their own privacy policies and infrastructure.
Please avoid sending highly sensitive information through ordinary messaging or email unless it is necessary for us to assist you.
10. Cookies and website technologies
Our Website may use cookies and similar technologies necessary for the Website to function properly. These may support website functionality, basic preferences, security, fraud prevention, and website performance or usage measurement.
- Analytics currently used
- None. This website does not use analytics or measurement cookies.
- Advertising / marketing pixels
- None. This website does not use advertising or marketing pixels.
If we use non-essential analytics, advertising or marketing cookies that require consent, we will provide appropriate notice and controls where required. You may also be able to manage cookies through your browser settings.
11. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to provide products or services, maintain appropriate business records and comply with legal, tax, accounting or regulatory requirements.
Different information may therefore be retained for different periods.
When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable law.
12. Security
We take reasonable organisational, technical and physical measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
These measures may include access controls, secure systems, restricted access to client information and appropriate safeguards used by our technology providers.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
13. Children
Some of our services may be provided to children or young people where appropriate.
Where personal information relating to a person under 18 is required, we may ask for the involvement or consent of a parent or lawful guardian as required by applicable law.
We do not knowingly use children’s personal information for behavioural advertising or other unrelated marketing purposes.
14. Your choices and rights
Depending on the law applicable at the time of your request, you may have rights concerning your personal information, including the ability to ask what personal information we hold about you; request correction of inaccurate or incomplete information; request deletion or erasure where applicable; withdraw consent where processing is based on consent; raise a concern about how your information has been handled; and exercise any other rights available under applicable data-protection law.
To make a request, contact us using the details below. We may need to verify your identity before acting on certain requests.
15. Marketing communications
We may occasionally send you information about Lifeforce Integrated products, services or programmes where you have consented or where communication is otherwise permitted by law.
You may ask us to stop sending promotional communications at any time.
This will not prevent us from sending communications necessary to fulfil an order, administer a service or respond to you.
16. Recordings
We will not intentionally record a healing session, consultation or other private interaction without informing you and obtaining consent where required.
Where a recording is made with consent, we will use and retain it only for the purposes communicated to you, unless another use is required or permitted by law.
17. International service providers
Some technology, communications or cloud-service providers we use may process or store information outside India.
Where personal information is transferred or processed outside India, we will take reasonable steps to use providers and arrangements consistent with applicable legal requirements.
Other key technology providers used by us: Bluehost (website hosting), WhatsApp / Meta (messaging), Google (email). Payments are handled by the provider used at the time of purchase.
18. Third-party websites
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices of websites or services operated independently of Lifeforce Integrated. We encourage you to review their privacy policies before providing them with personal information.
19. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Website, services, business practices or applicable law.
The latest version will be published on this page with an updated “Last updated” date. Material changes will be communicated where required by law.
20. Questions, requests and grievances
If you have a question about this Privacy Policy, would like to exercise a privacy right or have a concern about how your personal information has been handled, please contact us:
- Privacy / Grievance contact
- Sonia Bharadwaj
- Designation
- Grievance Officer
- Phone
- +91 95292 58385
- Address
- A18-401, Megapolis Splendour, Hinjewadi Phase 3, Pune, Maharashtra 411057, India
We will endeavour to respond promptly and in accordance with applicable law.