Shipping, returns & refunds

This Shipping, Returns & Refunds Policy applies to products purchased from Lifeforce Integrated Private Limited (“Lifeforce Integrated”, “we”, “us” or “our”).

Shipping

Orders are dispatched through third-party courier and delivery partners to serviceable locations. We currently ship to addresses within India only.

Shipping and courier charges are borne by the customer and will be charged as applicable. Where an order is placed online, the applicable delivery or shipping charges will be communicated to the customer at or before the time of purchase.

Delivery timelines may vary depending on the destination, courier availability and circumstances beyond our reasonable control. Any delivery timeframe provided is an estimate unless expressly stated otherwise.

Once an order has been dispatched, Lifeforce Integrated is not responsible for delays caused solely by the courier, transportation disruptions, force majeure events or circumstances outside our reasonable control.

Returns

Goods once sold are non-returnable.

Because of the nature of our products and considerations relating to product integrity and hygiene, we do not accept returns or exchanges because of a change of mind, personal preference, or where a customer no longer wishes to use the product.

This does not affect any rights available to a consumer under applicable Indian law. If a product supplied by us is defective, damaged, spurious, materially different from the product ordered or from its advertised characteristics, or if any other circumstance arises in which a return or other remedy is required under applicable law, please contact us promptly so that the matter can be reviewed.

Refunds

All sales are final and no refunds will be issued for change of mind, personal preference or otherwise where the product has been correctly supplied in accordance with the order.

Where Lifeforce Integrated determines that a refund is required under applicable law — for example, because a product was defective, materially different from what was ordered or advertised, or could not be supplied — the refund will be processed in accordance with applicable law and through an appropriate payment method.

Any shipping or courier charges paid by the customer are non-refundable except where required by applicable law or where the return or refund arises from an error attributable to Lifeforce Integrated.

Damaged or incorrect orders

If you receive a product that is damaged in transit, defective, or different from what you ordered, please contact us as soon as reasonably possible after delivery and provide your order details together with photographs or other relevant information that will help us review the issue.

Where the claim is verified, Lifeforce Integrated will provide the appropriate remedy in accordance with applicable law.

Services

You may cancel Regular Energetic Care or 24 Sessions at any time. If you cancel part-way through a paid period or package, we refund 80% of the unutilised, prorated amount.

Need help with an order? Message us on WhatsApp +91 95292 58385 or email lifeforceintegrated@gmail.com. Full contact and grievance details are on our contact page.